Privacy Policy

1. PRIVACY POLICY FOR WEBSITE

At Wootag (we, our, us) we are concerned about your Privacy and take utmost care to protect it. Users can use our Services to browse videos, purchase products advertised therein or create their own content. On using our Services, accessing or using any of our functionalities, you (“Users”) agree to accept our privacy policy and consent to the use and sharing of your information. Our Privacy Policy for Website explains how we protect, use, collect, share and disclose your information when you are on our Website or moblie applictaions.

(a) INFORMATION WE COLLECT:

We collect the following information from our Website users:

  1. Information provided by you on visiting our site or during registration for our services like, username, password and a valid email address, phone numbers known as Personally Identifiable Information (PII)
  2. Information provided in your profile on your Account
  3. Your videos and conduct on using our services
  4. Information we get by your use of our Website and mobile applications:

    1. Your Browser Activity like records of your visits, files created or stored, user activities, number of visits, details of your transactions among others.
    2. Your Device Information like your hardware model, software version, browser you use to access our website, IP Address, your mobile device and its unique identifiers like Apple or Android ID
    3. Your Activity Data like how many times you accessed the videos, no of clicks and engagements, your interaction with the videos
    4. Any Information you may provide to our Customer Service
    5. Data from our Third Party Agency Partners: This includes data we may receive from our Agency Partners who have the right to share such information. This may include Unique identifiable information the Agency Partners wishes to share with us like, your Customer ID or your postal and email address. We use this information to target right customers to your product only.
    6. Any Financial Informatio which you may choose to provide like credit card number or payment informatiion. This Information is directly collected by our payment partners.
  5. Information about your activity on our website like videos accessed by a user, number of clicks or to what extent user has engaged with our videos.

(b) HOW WE USE THE INFORMATION:

We use the information collected to improve our services, protect users in emergency, and provide enhanced user experience. We use the information for the following:

  1. To send certain promotions, offers, information or product announcements for our service
  2. To contact User when necessary, and provide customised service
  3. To monitor patterns of visitors such as number of visits, demographic areas among others
  4. To automatically show any updates available for our mobile applications
  5. To send and have a record of any communications from Users for helping them solve any issues

(c) THIRD PARTY DISCLOSURES:

User information can be shared outside our company or our subsidiaries to the following:

  1. With our Partners: We may share certain information with our strategic partners, to provide improved services. Any personal information with persons, organisations outside our company will be shared only after seeking permission from Users.
  2. For offering services with third party companies: At times we may provide some service in collaboration with an affiliate or a third party company, your information may be shared with them to facilitate the service. The Third Party uses your data only for the purpose of providing Services to our Users.
  3. To service providers: Certain information may be shared with our vendors or consultants providing technical or other services. These information will be shared under confidentiality terms only for the purpose of providing services to Users. Similarly, we may share your data with Companies who are providing services to you and are acting on your behalf handling your information.
  4. Co-User: We may share certain profile information, video, image content uploaded by a user and certain data like number of videos uploaded by a user, number of videos of a user watched by others, location of the video, number of videos of a user watched by any user among others with other co-user to facilitate our services. Any information on your public profile will become publicly available and can be collected and used by other.
  5. With our subsidiary companies
  6. Legal compliance: If any legal or public authority within or outside the country of your residence requests any such information under law, we will have to share your information with them in compliance with the legal obligations. These information could also be shared if we deem necessary to protect our terms of use and service or protect user rights and obligations.
  7. International Transfers: Your information may be transferred to countries other than those in which they are collected for the purpose of operating our services. We will protect your information while making such transfers as per this Privacy Policy decribed.
  8. For transactional purposes: In case User make any payment on our website or mobile applications, your information will be shared with third party responsible for processing such payment. We will ensure that such third party is bound under our privacy obligations.

(d) CHILD PRIVACY: We advise that children below 18 years of age set up their accounts only under parental guidance. Any information collected on such accounts shall be collected under a deemed parental consent. Users may be required to submit an additional parental consent form for creating an account for their children. In case we have unknowingly collected any child information without consent please write to us our email address provided.

(e) COOKIES: We might get access to certain information from cookies or log files. Cookies are small file containing characters that are sent to your computer device when visiting a website and are stored on your device. They help us identify device on which our services will be used and brower information therein. Such information might be shared by us with our group companies and third-party services providers to help us provide better service. A cookie will not give us any access to information on a User system and it is up to User to enable or disable cookies by adjusting their browser setting on ytheir hardware. User can opt out of cookie by disabling cookie from their browser setting.

(f) LINKS TO THIRD-PARTY SITE: We might contain links to third-party site accessible via our service. Any content provided by such third-party site is solely the responsibility of such third-party. The user on clicking such third-party link shall leave our site and after that we will not have any control over the access of information by that third-party site. Hence, we cannot guarantee privacy of any information which User provides on such site. It is advisable to exercise caution in providing any information to such site and see their privacy policy statements as incorporated.

(g) OPTING OUT: We understand your Privacy and provide our Users with following option for opting out of collecting or using your data:

  1. Opting out of cookies and targeted ads: Users can opt out of cookies by adjusting their browser setting. You can block all the cookies including cookies set by us on your system networks.
  2. Opting out of personalised Ads: Users can opt out of personalised Ads in their browser by adjusting their browser settings. Please note that if You use multiple browser or setting you will need to opt out from each of the browser individually.
  3. Opting out of targeted Ads on different mobile applications: To opt out from iOS or Android devices, please follow the below instructions:
    • OS 7 or Higher: Go to your Settings > Select Privacy > Select Advertising > Enable the "Limit Ad Tracking" setting
    • For Android devices with OS 2.2 or higher and Google Play Services version 4.0 or higher: Open your Google Settings app > Ads > Enable "Opt out of interest-based advertising"

(h) SECURITY: We use all the necessary security measures to protect the data we collect aginst any unlawful use and processing.

(i) RETAINING YOUR DATA: We may retain your data for the period time till they are necessay for our business purposes or to meet legal requirements if any.

(j) CHANGES: Our Privacy Policies are subject to changes and the same shall be updated on our site from time to time. Your continued use of our services after such changes shall mean acceptance to such changes.

(k) CHANGE OF OWNERSHIP: If Wootag Pte. Ltd. is sold to any other individual or entity, your details will be shared with such individual, entity or prospective buyers and will be given on to the new owner of the company.

(l) CONTACTS: In case you have any questions about our privacy policies and sharing of your data please visit or contact us at our email contact@wootag.com.

2. PRIVACY POLICY FOR OUR SERVICES

This Privacy Policy explains how and what information we collect and how we use it, when a Viewer (You) views our videos or enagages with our Services. Please note that this Privacy Policy does not apply to a User of our Services on our Website or Mobile Applications. To learn what data we collect when you visit our Website please see our Privacy Policy for Website.

(a) OUR SERVICES: We provide interactive video platform to our clients. When you view any of our videos on our site or a third party Website, we collect some or all of the data described in this Privacy Policy. We use this data to help our Clients provide better and appropirate services or products to you.

(b) INFORMATION WE COLLECT:

  1. Data about your browsing activity on the third party website like how many times you viewed the video, any interactins within the video, if you made any purchase vis video.
  2. Information about the device and the browser you use to access the third party website like your IP address, device type, operating system data.
  3. Interactivity data which includes, how many times you have tapped links inside or watched the video, whether you have engaged in the Video, items added in your cart or purchased via the video.
  4. Email or address of yous which our client may wish to share for providing better services to you.

(c) HOW WE USE THE INFORMATION: We use the information collected from you, to enhance our services and enhancing the data point of our Clients in order to provide more personalised services.

(d) THIRD PARTY DISCLOSURES:

We may share the data collected from you, outside our company (including subsidiaries or group companies) to the following:

  1. With our Agency Partners: We have Agency Partners who help us in some parts of our business operations. We may share your data with them only for the purposes of providing our Services to you.
  2. To service providers: Certain information may be shared with our vendors or consultants providing technical or other services. These information will be shared under confidentiality terms only for the purpose of providing services to Users. Similarly, we may share your data with Companies who are providing services to you and are acting on your behalf handling your information.
  3. For Legal compliance: If any legal or public authority within or outside the country of your residence requests any such information under law, we will have to share your information with them in compliance with the legal obligations. These information could also be shared if we deem necessary to protect our terms of use and service or protect user rights and obligations.
  4. International Transfers: Your information may be transferred to countries other than those in which they are collected for the purpose of operating our services. We will protect your information while making such transfers as per this Privacy Policy described.

(e) COOKIES: We might get access to certain information from cookies or log files. Cookies are small file containing characters that are sent to your computer device when visiting a website and are stored on your device. They help us identify device on which our services will be used and browser information therein. Such information might be shared by us with our group companies and third-party services providers to help us provide better service. A cookie will not give us any access to information on a your system and it is up to you to enable or disable cookies by adjusting their browser setting on your hardware. You can opt out of cookie by disabling cookie from your browser setting.

(f) LINKS TO THIRD-PARTY SITE: We might contain links to third-party site accessible via our service. Any content provided by such third-party site is solely the responsibility of such third-party. The user on clicking such third-party link shall leave our site and after that we will not have any control over the access of information by that third-party site. Hence, we cannot guarantee privacy of any information which you provide on such site. It is advisable to exercise caution in providing any information to such site and see their privacy policy statements as incorporated.

(g) OPTING OUT: We understand your Privacy and provide you with following option for opting out of collecting or using your data:

  1. Opting out of cookies and targeted ads: You can opt out of cookies by adjusting their browser setting. You can block all the cookies including cookies set by us on your system networks.
  2. Opting out of personalised Ads: Users can opt out of personalised Ads in their browser by adjusting their browser settings. Please note that if You use multiple browser or setting you will need to opt out from each of the browser individually.
  3. Opting out of targeted Ads on different mobile applications: To opt out from iOS or Android devices, please follow the below instructions:
    • OS 7 or Higher: Go to your Settings > Select Privacy > Select Advertising > Enable the "Limit Ad Tracking" setting
    • For Android devices with OS 2.2 or higher and Google Play Services version 4.0 or higher: Open your Google Settings app > Ads > Enable "Opt out of interest-based advertising"

(h) SECURITY: We use all the necessary security measures to protect the data we collect against any unlawful use and processing.

(i) DATA RETENTION: We may retain your data for the period time till they are necessary for our business purposes or to meet legal requirements if any.

(j) CHANGES: Our Privacy Policies are subject to changes and the same shall be updated on our site from time to time. Your continued use of our services after such changes shall mean acceptance to such changes.

(k) CHANGE IN OWNERSHIP: If Wootag Pte. Ltd. is sold to any other individual or entity, your details will be shared with such individual, entity or prospective buyers and will be given on to the new owner of the company.

(l) CONTACTS: In case you have any questions about our privacy policies and sharing of your data please visit or contact us at our email contact@wootag.com.

3. PROHIBITED CONTENT

Wootag provides a platform to digitally market your products through interactive videos. Posting of following content is expressly prohibited and can lead to suspension or termination of user account:

  1. Nudity or sexual content: Any sexually exploited content or pornography is not allowed. Any video that contains nudity or sexually explicit content can be reported on our services. You can also report such videos by mailing us at contact@wootag.com
  2. Child Abuse In case any video contains sexual content involving minors or displaying any sexual acts involving minors or any videos displaying child abuse in any way, the account of the user shall be immediately suspended.
  3. Violent or harmful content Any video that intends to incite violence, illegal activity or incites others to do any illegal activity or involve similar content involving minors shall not be permitted and immediately taken away.
  4. Spam, deceptive practices and content Any content that has any unlawful, obscene, libellous materials, shall be considered spam and is prohibited. Content that deliberately tries to mislead users for financial gain can be removed being against public in general.

4. HOW CAN YOU PROTECT YOUR PRIVACY?

If you are sure that your personal information or any of your video is without your consent, you should first try and contact the uploader asking them to remove the content. In case you are unable to get the video remove through the uploader, please contact us for removal of content. We will consider removal of any content based on certain consideration. While considering your complaint, we may take into account some factors among other as, public interest, your legal rights and consents if any, your conduct on usage of our services, previous complaints etc. before processing removal of any content. We may also request some addition information depending on each case, before taking any actions against other users on our applications and website. Owing to accessibility of our services to multiple users, we advise you to be careful before posting any of your personal information and to keep your password secured always. In addition be careful about uploading third party content as uploading the same without proper permissions might hold you liable for intellectual property infringement rights. Youth under the age of 18 years are advised to register in wootag.com only under parental guidance.

5. ACCESS YOUR INFORMATION:

As per existing legal provisions under Personal Data Protection Act, 2012 Section 21(2) you have the right to request a copy of information we hold about you. We may charge a small amount of fee for this service.

Please be informed that by registering with Wootag you agree to have read and understood these above policies and our terms of usage and consent to WOOTAG, its group companies and its third-party service providers to use, share and disclose your data for the purposes collected and enumerated here.